Last updated: March 2026
The Short Version
We believe privacy policies should be readable by the people they protect. So here it is, plainly:
- Your manuscript lives on your computer. We never see it, store it, or have access to it.
- When you use Pro AI features, your text is sent for analysis but nothing is stored — requests are completely stateless.
- We don't track you. No analytics. No cookies (beyond essential login). No advertising.
- We don't sell data. We don't use your writing to train AI models.
That's the honest summary. The rest of this page fills in the details.
What Data Stays on Your Computer
Loomwork is a desktop application. Your work is stored locally, in files on your machine, and nowhere else.
- Your manuscripts, notes, and all writing content are stored locally on your computer.
- Writing goals, analytics, preferences, snippets, and templates — all local.
- We have no server-side storage of your content. There is no cloud. There is no sync.
- If you uninstall Loomwork, your data remains in your files — we never touch it.
What Happens When You Use AI Features (Pro)
When you use the writing assistant, continuity checking, entity extraction, or other AI-powered features, your text is sent to our secure server for processing. Here is exactly what happens:
- The server processes your request and returns a result.
- Nothing is stored. Nothing is logged. Nothing is cached. The request is stateless.
- Your text is never used to train AI models.
- AI processing is powered by Anthropic (Claude). Their API processes your request in real-time and does not retain your data.
In practical terms: your unpublished novel stays unpublished. We couldn't read your manuscript even if we wanted to, because we don't keep it.
Account Information (Pro Users)
To use Pro features, you create an account with your email address. Here's what that involves:
- Sign-in is passwordless — we send a magic link to your email. There's no password for anyone to steal.
- We store: your email address, subscription status, and usage counts.
- We do NOT store: your writing, your manuscripts, your editor settings, or anything about what you're working on.
- Payment is processed by Stripe. We never see or store your payment details.
No Tracking
We mean it. There is nothing on this website or in the application that watches what you do.
- No analytics scripts — no Google Analytics, no Mixpanel, nothing.
- No advertising trackers.
- No third-party cookies.
- No browser fingerprinting.
- The only cookie we use is for login session management (Pro users only), and it does exactly one thing: keep you signed in.
Data Security
We take the security of your information seriously, even though we store very little of it.
- All communication with our servers uses HTTPS encryption.
- Authentication uses industry-standard protocols.
- API keys are stored server-side only — never in the application on your computer.
Your Rights
You are in control of your data. Here's what that means in practice:
- You can delete your Pro account at any time by emailing hello@loomwork.app.
- Account deletion removes your email and subscription data from our servers.
- Since we don't store your writing, there's nothing else to delete. Your manuscripts remain on your computer, untouched.
International Users & GDPR
Loomwork Desktop is a local-first application. Your writing data never leaves your device — it is never transmitted to us, never stored on our servers, and never accessible to anyone but you. That is the strongest privacy guarantee we can make.
For Pro subscribers, we process a minimal set of account data — your email address and subscription status — in order to provide the service. The legal basis for this processing is contract performance (it is necessary to deliver what you signed up for).
When you use AI analysis features, your text is sent for processing and discarded immediately after the response is returned. No data is retained. The legal basis for this processing is legitimate interest with data minimization — we process only what is needed, only for the moment it is needed, and nothing more.
If you are located in the EU or EEA, you have the following rights under the General Data Protection Regulation:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct any inaccurate data.
- Erasure — ask us to delete your personal data.
- Restriction — ask us to restrict how we process your data.
- Data portability — receive your data in a structured, commonly used format.
- Objection — object to our processing of your data.
To exercise any of these rights, contact us at privacy@loomwork.app. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have not been respected.
Data controller: Loomwork — reachable at privacy@loomwork.app.
California Privacy Rights (CCPA)
If you are a California resident, here is what you should know:
- We do not sell your personal information.
- We do not share your personal information for cross-context behavioral advertising.
- You have the right to know what personal data we collect, to request its deletion, and to opt out of any sale (though there is nothing to opt out of — we don't sell it).
To make a request under the CCPA, contact us at privacy@loomwork.app.
Cookies
We keep this simple because there is very little to say:
- This website uses only essential cookies. No analytics cookies. No tracking cookies. No advertising cookies.
- Pro subscribers: a single session cookie is used for authentication — it keeps you signed in and does nothing else.
- We do not use any third-party cookies.
Children's Privacy
Loomwork is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at hello@loomwork.app and we will promptly remove it.
Changes to This Policy
If we make material changes to this policy, we will update the "Last Updated" date at the top of this page and notify Pro users by email. We encourage you to review this page periodically, but we'll make sure you hear about anything important.
Contact
If you have questions about this privacy policy or how Loomwork handles your data, reach us at hello@loomwork.app. We read every message and we'll respond personally.