Privacy
What Loomwork collects, what it stores, and what it never sends anywhere.
The short version
Loomwork is a desktop app that stores your manuscript as a folder of plain Markdown files on your hard drive. We do not have access to that folder. We do not have a copy. If you do not turn on Pro sync, your text never touches our servers.
What the app sends home
The free editor sends nothing — no telemetry, no analytics, no crash reports, no “helpful tips” pings. The first time you launch, it checks for an update over HTTPS. That is the only network request the editor makes on its own.
What Pro sync does
If you turn on Pro sync, your project files are encrypted on your machine, then mirrored to our cloud so you can open them on another Mac. The encryption key never leaves your devices. We can see file sizes and timestamps. We cannot read your prose. We do not train on it. We will never sell it.
What the optional research assistant does
If you turn it on (it is off by default), the passage you ask about is sent over TLS to a stateless cloud proxy that runs your request against a model and returns the answer. We do not log the request body. The proxy does not retain the text after the response is returned. You can turn it off at any time and forget it ever existed.
This website
This site uses one local-only preference: a flag that remembers you dismissed the cookie banner. No third-party trackers. No advertising pixels. Page views are counted in our server logs and discarded after seven days.
If you want your data removed
If you have a Pro account: write to hello@loomwork.app and we will delete the encrypted blob within seven days. If you have only used the free editor: there is nothing to delete, because we never had it.
Changes to this page
If we ever change anything material, we will say so plainly at the top of this page and email everyone with a Pro account. Last updated: April 2026.